Employment Opportunities

Guest Services Support Staff

Reports to: Shelter Program Director
Salary Range: $10-$15 per hour
Job Summary: Guest Services Support Staff are responsible for day to day shelter operations, including after hours admissions, building up-keep, positive volunteer relations and treating all clients with compassion and respect.

Specific Job Duties
  1. Crisis intervention with women and families who are homeless.
  2. Maintain accurate, timely and complete record of all clients served, as well as daily shelter activities.
  3. Maintain a clean, uncluttered, safe physical environment for clients, volunteers and staff.
  4. Collaborate with community resources and other homeless providers in coordination of service delivery.
  5. Assist with program evaluation and planning.
  6. Active, effective and professional collaborative work with Cathedral Center’s partner agencies, representing the Cathedral Center and all partner agencies in a professional and dignified manner at all times.
  7. Effective and positive working relationship with volunteers/groups.
  8. Other duties as may be assigned.
Skills and Qualifications

At lease two years post secondary education and experience working with the homeless population. Equivalent experience in lieu of education will be considered. Effective skill in use of EXCEL, Word and other Microsoft applications, as well as comfort in learning an internet based case management program needed. Shelter staff work 2nd and 3rd shifts. Those with bilingual skills (English/Spanish) are strongly encouraged to apply.

DRM: 06/14


Please send your resume, cover letter, 3 professional references and salary requirements by:

– Email (preferred): Laurie Busch


– Mail: The Cathedral Center
845 N. Van Buren St.
Milwaukee, WI 53202

– FAX: (ATTN: Laurie) 414-831-0439


The Cathedral Center, Inc. does not discriminate in any manner contrary to law or justice on the basis of race, color, gender, age, sexual orientation, religion, disability, veteran’s status or national origin. At the same time, The Cathedral Center cherishes its right and duty to seek and retain personnel who will make a positive contribution to its mission and goals.

How You Can Help


The Cathedral Center

845 N. Van Buren Street
Milwaukee, WI 53202

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The Cathedral Center